Nature and Function of Secretarial Services

Secretarial services can encompass many different functions in the business world. The nature of the services may be unique to the business it is provided to. There are some common aspects to secretarual/administrative work. Some of these are computer and software use, office equipment use, receptionist work, typing and transcription, and general office duties.

Computer and software use is a big part of secretarial work today and different from generations past. Business communication, letters, and memos are all typed by secretaries. Transcription is done as well by nddçdxxx me p puttratuve workers. This is when you listen to recorded material and type it. Dictation is done as well, which is when someone tells you something and you write it.

An important part of secretarial work can be doing reception work- answering phones, transferring calls, and taking messages. This can also be done as a separate position of receptionist. It is …

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